Parcel tracking

Track your parcel

Enter the tracking number from your booking to check for an update. If the number is invalid, we’ll say so clearly.

Enter tracking number

Use the number issued when your parcel was booked. Results appear only when connected to real parcel data.

Invalid tracking number: we could not find a parcel with this number. Check the number and try again, or contact support.

Booking date, current location, parcel status, and delivery milestones appear here once a parcel is found.

Tracking guide

How tracking works

Live tracking requires a valid booking number issued when your consignment is registered.

Number format

Enter the tracking number exactly as printed on your booking confirmation, without adding spaces.

Update intervals

Status updates follow hub arrival and scanning activity, so the next milestone may take time to appear.

Report a discrepancy

If the displayed information does not match your records, contact the dispatch office for assistance.